Welcome To Samantha Smith
Our new franchise manager for Plymouth ...
Posted on: 28/08/2014 By: Samantha Smith
Hi there! I'm Samantha Smith and I joined Extra Help at the beginning of August to manage the Plymouth franchise now that Louise has moved to franchise manager for the overall company ...
I can honestly say that I have loved every minute of it so far! My first week was very busy with training in Milton Keynes and visiting new clients in the area, but I really enjoyed getting to know Claire, Sarah and Louise and the Newcastle Franchisee, Emily who also started in August.
I have had a bit of a head start in the role as Louise who was running the Plymouth franchise, prior to me joining, has been a fantastic support and teacher! Louise's new job involves mentoring all of the franchisees when they join the company and providing business support and guidance whenever they need it.
Having previously worked as a PA, I missed interacting with members of the public and felt that I wanted to get out and about and meet people rather than be sat in an office. I am very organised and love to be kept busy, so when the position came up, I knew I would enjoy it.
My days have been very varied so far and I have met lots of new clients, home helpers and have found myself out and about for a lot of my time.
"The idea of Extra Help is fantastic and a concept that I truly believe in!"
Giving people the assistance they need, whether that be home help, cleaning, gardening or mother's help, then finding the right person to fulfil their requirements is very rewarding.
Extra Help also ensures that the clients have the same person assisting them as, for some of our elderly and vulnerable clients, consistency is really important.
So over the next few weeks I'll be visiting a lot more clients and growing my home helper base and also starting to attend networking events in the Plymouth area. My diary is already full with lots of appointments! It's a very exciting time to be working with Claire and Louise and I'm looking forward to helping the business grow further!
To find out more about Extra Help Plymouth, visit our website, click here to ping over an email or call us on 0845 219 8973 to see how we can help you or a loved one.
Until next time ...
EXTRA HELP PLYMOUTH
Samantha joined Extra Help at the beginning of August to manage the East Cornwall and Plymouth franchise. Prior to starting at Extra Help, Samantha worked as a PA and has also worked as a Sales, Marketing and Events Manager. She has over twelve years of Administration, Customer Service and Marketing experience.